OKAY....
Biggest rant of my life is right here...
I HATE CELL PHONE INSURANCE PROGRAMS!!!
Such a fucking joke. Your providers has your pay like $200 to start the insurance, so if something bad happens (and with me something ALWAYS bad happens to my techology devices) you can get a replacement. WELL... in a drunken stooper, I misplaced my iPhone 4. SUPER PISSED. I even have the Find My iPhone app, and because the stupid thing is turned off it cannot be located. TOTALLY crappy right?
First issue: Not an authorized user.
UMMMMMMMMM okay... Yes I'm on my family plan. Because single person plans cost up the butt, and I'm not about to pay that much for a plan. I'm ballin' on a budget. So when I break/lose/get my phone stolen, I can definitely authorized. I should NOT have to have my father present to so YES my daughter can use her credit card to pay for the deductible of $180 for a new phone.
Second issue: Police report?
WTFFFFFFFFFFFFFFFFFFFFFFFFFFFFF. I told you my phone was lost, not stolen. It's turned off. And because I wasn't "authorized" yesterday, I couldn't call the police station when it was still open. Now I have to wait a fucking day until it is open tomorrow. I might go there IN PERSON, so them to tell me that they don't file police reports on phones that were maybe stolen. SERIOUSLY cell phone insurance people, you are killing me right now.
Third issue: FAXING... really?
OMG, this is 2012. Who actually uses a fax machine?! How about let's email this shit like the people of the future do. I don't even know how to use my parent's fax machine... I don't think they even know how to use it! FML.
Fourth issue: 5-7 business days shippining.
So when you say its a "next day delivery" it's really like I'm going to see it in like 2 weeks. FUCKING NEAT. I need this phone for work douchebags, I'll pay extra to get it tomorrow.
FINAL ISSUE: The cell phone provider using these stupid insurance companies so they don't have to deal with people like me.
GROW A PAIR AND DEAL WITH US ANGRY CUSTOMERS. Don't throw me to these people who are not based anywhere close to me. They probably office on the east coast (nice accents) or over seas (yeah I can't understand you). Thanks for selling me a piece of paper that says you'll be completely satsified with our "insurance plan", when really you have no idea how it even works because when you break YOUR phone, you just go in the back and grab a new phone. DO THAT FOR ME.
That's all.. Not happy right now...
♥ MoJo
